We prioritize health and safety for both our customers and employees.
Update April 30th, 2020. Source One Satellite is pleased to announce that we will reopen for installations starting Monday May 04th and will follow all health and safety protocols to keep our customers and our technicians safe. If you would like to order Xplornet Internet service or to book your installation please call 506-625-2900. We look forward to serving you!
We encourage all New Brunswickers to follow the advise of health officials and government. We thank all our health care workers for the tremendous job they are doing. Please take good care of yourself and your families. Stay put, stay safe and stay healthy. Be patient and kind to others. United we stand and together (digitally) we can support each other and get through this. We will cross this bridge together to reach brighter days and blue sky.
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Because of the COVID-19 pandemic, we are working to ensure the health and safety of our customers and technicians. Therefore we continue to follow suggested safety guidelines. Anyone that feels unwell will stay home for the recommended 14 day self isolation period. We will also call customers to determine whether or not anyone is sick in the household, is self-isolating, or has traveled out-of-province in the last two weeks. This is to safeguard both our technicians and our customers. Furthermore, technicians will be asked to take additional precautionary measures such as: avoid hand shaking with customers, practice 2 meter (6 ft) physical distancing, wear a mask, limit the time spent inside customer's home, use hand sanitizer and wash hands before going to the next customer. We will closely monitor the situation and will adjust our health and safety plan as required.
Our technicians are currently doing well and are ready to install your Xplornet service and perform service calls. However, we are asking customers to please disclose when calling in, whether or not anyone in the household is experiencing flu like symptoms, feeling ill, is in self-isolation or has traveled out-of-province in the last two weeks. These precautionary measures will help to protect everyone.
Source One Satellite will post updated information as the situation develops. We'd like to thank all customers in advance for their understanding and cooperation. It is greatly appreciated.
Source One Satellite